Our Feedback and Engagement Policy
At Self Improve Hub, we value the feedback of our community and are committed to maintaining an open dialogue with our users. We actively encourage feedback and suggestions regarding our content, tools, and user experience.
How We Collect Feedback:
We collect feedback through:
- Contact Forms: Users can reach out via our Contact Us page to share feedback.
- User Surveys: Periodically, we conduct surveys to gather insights from our users on how we can improve our platform and content.
- Interactive Tools: Certain sections of the site, such as reflection exercises, allow for direct feedback integration where users can rate and share their experience with the tools.
How We Respond to Feedback:
We aim to address user feedback promptly and transparently. Upon receiving feedback:
- Our editorial and product teams review suggestions and prioritize improvements based on user needs and alignment with our mission.
- We maintain an internal review process to assess the feasibility of the suggested changes or enhancements.
- For issues requiring direct follow-up, our support team will respond within 3 business days.
We believe in maintaining transparency throughout the feedback process and commit to keeping our community informed of significant changes made based on user suggestions.